Welcome to PenHuman. These Terms govern your use of our services that generate, humanize, and detect AI-generated content.
Last updated: January 15, 2025
1. Acceptance of Terms
By accessing or using PenHuman, you agree to these Terms and our policies referenced here. If you do not agree, do not use the services.
2. Your Account & Eligibility
You're responsible for your account, credentials, and all activity under it. You must be at least 13 years old (or the age required by your jurisdiction).
3. Credits, Plans, & Billing
PenHuman uses character-based credits per feature bucket (Generate, Humanize, AI Detection). Credits are allocated by plan (e.g., Starter or Pro) and reset on your subscription interval. Consumed credits are non-refundable. Taxes may apply. See your billing portal for current pricing and renewal schedules.
4. Acceptable Use
You agree not to use PenHuman to violate laws; infringe IP or privacy rights; produce or distribute harmful content; or probe, disrupt, or misuse the platform. We may suspend or terminate accounts for violations.
5. Your Content & License to Us
You retain ownership of text you submit. You grant PenHuman a worldwide, non-exclusive license to process that content solely to operate, improve, and provide our features (generation, humanization, detection), including security, quality, and analytics.
6. AI Output Quality & Disclaimers
AI outputs may be inaccurate, incomplete, or require human review. PenHuman provides outputs "as is" without warranties. You are responsible for verifying and using results appropriately.
7. Detection Limitations
Our detection is advanced but not infallible. Results indicate probabilities and should be considered guidance, not certification.
8. Intellectual Property
The PenHuman platform, UI, brand, and underlying models are owned by us or our licensors. Except as expressly allowed, you may not copy, reverse engineer, or create derivative works of the service.
9. Termination
You may stop using the services at any time. We may suspend or terminate access for violations or risks to our systems or users.
10. Limitation of Liability
To the maximum extent permitted by law, PenHuman is not liable for indirect or consequential damages. Our total liability for claims related to the services will not exceed the amounts paid by you over the 12 months preceding the claim.
11. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via the app or email. Continued use means you accept the changes.
12. Contact
For questions about these Terms, contact support@penhuman.com.
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